Planned Maintenance In Progress

Description

Master Ticket ID: 305751 Engineers will be making a configuration change on our least cost router to correct a calling data correlation issue. This configuration change is not service affecting and has been recommended by the the software vendor. Engineers will be monitoring network-wide calling before and after the configuration change takes place and will rollback immediately if any adverse behavior is noticed.

Components

Voice Services

Locations

UCaaS, International Calling, National Voice, Regional Voice

Schedule

April 5, 2020 6:00AM - 8:00AM EDT



April 5, 2020 6:00AM EDT
[Update] Scheduled maintenance is starting.

Value Added Services




Operational

General Connectivity Services




Operational

Voice Services




Planned Maintenance

Data Center, Colocation and Hosting




Operational

Ethernet - Alexandria, VA




Operational

Ethernet - Arlington, VA




Operational

Ethernet - Bethesda, MD




Operational

Ethernet - Fairfax, VA




Operational

Ethernet - Gaithersburg




Operational

Ethernet - Germantown, MD




Operational

Ethernet - Herndon, VA




Operational

Ethernet - Philadelphia, PA




Operational

Ethernet - Rockville, MD




Operational

Ethernet - Silver Spring, MD




Operational

Ethernet - Vienna, VA




Operational

Ethernet - Washington, DC




Operational

Scheduled Maintenance

Fiber Provider MaintenancePlanned Maintenance

Schedule

April 10, 2020 12:00AM - 6:00AM EDT

Components

General Connectivity Services

Locations

Dedicated Ethernet Services, Transport Circuits

Description

Master Ticket ID: 305417 Type of Work: A fiber provider partner has informed us of a software upgrade maintenance being performed on hardware in their network. Customer Impact: Customers utilizing Crown Castle to connect to the Atlantech Online network can expect an outage to last up to 2.5 hours.