All Systems Operational

Value Added Services




Operational

General Connectivity Services




Operational

Voice Services




Operational

Data Center, Colocation and Hosting




Operational

Ethernet - Alexandria, VA




Operational

Ethernet - Arlington, VA




Operational

Ethernet - Bethesda, MD




Operational

Ethernet - Fairfax, VA




Operational

Ethernet - Gaithersburg




Operational

Ethernet - Germantown, MD




Operational

Ethernet - Rockville, MD




Operational

Ethernet - Silver Spring, MD




Operational

Ethernet - Vienna, VA




Operational

Ethernet - Washington, DC




Operational

Scheduled Maintenance

Schedule

May 27, 2019 11:30PM - May 28, 2019 2:00AM EDT

Components

Voice Services

Locations

UCaaS, International Calling, National Voice, Regional Voice, Customer Journey Platform (CJP)

Description

Engineers will be modifying the path that voice traffic takes within the core of the Atlantech voice network. In addition, DNS enabled SIP endpoint registrations will be transferred to our Rockville access SBC cluster. Engineers will monitor voice traffic throughout the night and next morning to ensure timely resolution of any issues.

Schedule

June 1, 2019 6:00AM - 6:00PM EDT

Components

Ethernet - Arlington, VA

Locations

1550 Crystal Drive, 2001 Jefferson Davis Highway, 2011 Crystal Drive, 2121 Crystal Drive, 2231 Crystal Drive, 2345 Crystal Drive, 241 12th Street, 2451 Crystal Drive

Description

Master Ticket: 283614 Expected Customer Impact: Affected customers can expect an interruption in service between 4 to 8 hours. Reason for Maintenance: Property management of the Crystal Mall campus in Crystal City is requiring the relocation of a 288-count fiber trunk due to an upcoming garage maintenance. Technicians will need to cut the 288-count fiber trunk, re-route the cable around the affected construction site and re-splice the cable. Estimated timeframe for this work to occur is between 4 and 8 hours. Every effort will be made to restore service for affected customers as soon as possible.