Planned Maintenance In Progress

Description

Master Ticket ID: 366521 Service/Equipment: Emergency Backup Generator Type of work: Component service/repair/replacement Work Details: Atlantech Online is extending a planned service on the generator at the Rockville Data Center as per the notification sent to all customers below: Atlantech Online is currently undertaking a data center enhancement project to replace the existing backup generator at its Rockville Data Center with ones that provide increased redundancy, scalability, and efficient operations. The project was started in December of 2021 and has reached a phase where the existing generator is ready to be removed. To facilitate this removal, a temporary roll-up generator will be used to provide emergency power for the data center. This cut-over to the roll-up generator is scheduled for this Friday, March 18th between 7:00am and 12 noon. To perform the cut-over to the temporary generator, there will be up to a 2-hour transition window for which the emergency generator power will not be available for the data center. Considerable effort has been spent to keep this period to be as short as possible. Some mitigating factors for this include 1) moderate loads on the UPS systems to provide at least 30min of battery time and 2) weather forecast for Friday should not be a factor. While this work is not expected to be customer impacting, should you have any questions regarding this announcement please contact us at support@atlantech.net or call (301) 589-3060. Note: This maintenance is currently scheduled to be completed by 5 PM today. Atlantech Online will be providing additional updates when the transition window to the temporary generator has begun, and also once it has been completed.

Components

Data Center, Colocation and Hosting

Locations

Rockville Data Center

Schedule

March 18, 2022 12:00PM - 5:00PM EDT



March 18, 2022 5:00PM EDT
[Update] Atlantech Online has completed the transition to the temporary emergency generator and this maintenance has now been completed. If you have any questions about this maintenance, please contact us at 301-589-3060 and reference ticket number 366521.

March 18, 2022 5:00PM EDT
[Update] Scheduled maintenance is complete.

March 18, 2022 1:32PM EDT
[Update] Atlantech Online has begun the transition to the temporary roll-up generator which is scheduled to take 2 hours. Further updates will be provided once this transition has been completed.

March 18, 2022 12:41PM EDT
[Update] Scheduled maintenance is starting.

Value Added Services




Operational

General Connectivity Services




Operational

Voice Services




Operational

Data Center, Colocation and Hosting




Operational

Ethernet - Arlington, VA




Operational

Ethernet - Bethesda, MD




Operational

Ethernet - Fairfax, VA




Operational

Ethernet - Gaithersburg




Operational

Ethernet - Germantown, MD




Operational

Ethernet - Herndon, VA




Operational

Ethernet - McLean, VA




Operational

Ethernet - Philadelphia, PA




Operational

Ethernet - Rockville, MD




Operational

Ethernet - Silver Spring, MD




Operational

Ethernet - Vienna, VA




Operational

Ethernet - Washington, DC




Operational

Atlantech Internal Systems




Operational

Scheduled Maintenance

Schedule

May 17, 2022 8:00AM - 12:00PM EDT

Components

Voice Services

Locations

UCaaS, International Calling, National Voice, Regional Voice

Description

Master Ticket ID: 371480 Service/Equipment: Least Cost Routers Type of work: Atlantech engineers will be performing upgrades to least cost routers Expected Impact: None

Schedule

May 18, 2022 8:00AM - 12:00PM EDT

Components

Voice Services

Locations

UCaaS, International Calling, National Voice, Regional Voice

Description

Master Ticket ID: 371480 Service/Equipment: Least Cost Routers Type of work: Atlantech engineers will be performing upgrades to least cost routers Expected Impact: None

Schedule

May 19, 2022 8:00AM - 12:00PM EDT

Components

Voice Services

Locations

UCaaS, International Calling, National Voice, Regional Voice

Description

Master Ticket ID: 371480 Service/Equipment: Least Cost Routers Type of work: Atlantech engineers will be performing upgrades to least cost routers Expected Impact: None
LINX Peering UpdatePlanned Maintenance

Schedule

May 19, 2022 8:00PM - 10:00PM EDT

Components

General Connectivity Services

Locations

Cloud Exchange Services

Description

Master Ticket ID: 371290 Service/Equipment: LINX Peering Type of work: Updating configuration per LINX specification. Expected Impact: There is no expected impact to customer traffic, however engineers will be monitoring LINX traffic to ensure that the planned configuration change requested by LINX has no unexpected effects.